Electric Scooter Troubleshooting
Kaiju: Error Codes & Solutions
Tap an error to view the description and what to try.
Description
The display/controller is not communicating properly with the rear drive.
What to try
- Inspect the comms cable between controller and rear drive
- Reseat all connectors
- Check for bent pins or damaged wiring
Description
The display/controller is not communicating properly with the front drive.
What to try
- Inspect wiring to the front drive
- Reseat connectors
- Check for corrosion or damaged pins
Description
The controller detects low battery voltage and protects the pack.
What to try
- Charge the scooter fully
- Test again after a full charge
- If it returns, contact support
Description
The front controller detected excessive current.
What to try
- Power cycle the scooter
- Wait 30–60 seconds
- If it returns, stop riding and contact support
Aurora: Error Codes & Solutions
Tap an error to view the description and what to try.
Description
The scooter detects a fault on the main communication line.
What to try
- Inspect wiring between display and controller
- Check for loose plugs or moisture
- Reseat connectors
Description
Throttle signal is out of expected range.
What to try
- Check throttle connector and wiring
- Ensure plugs are fully seated
- Replace throttle if needed
Description
Battery voltage is low and the system is protecting itself.
What to try
- Fully charge the scooter
- Test with another battery if available
- Contact support if it persists
Edgerunner: Error Codes & Solutions
These codes are from the Edgerunner settings-menu controller/display.
Description
System is operating normally.
What to try
- -
Description
Battery voltage is too low; power may be limited or disabled to protect the pack.
What to try
- Charge the scooter fully
- Inspect battery connector
- If it persists, stop riding and contact support
Description
Controller is not receiving correct Hall sensor signals from the motor.
What to try
- Check motor sensor wiring
- Reseat motor connector
- If it persists, service is required
Description
The throttle input is not within expected range or not detected.
What to try
- Check throttle cable/connector
- Ensure throttle returns freely
- Replace throttle if needed
Description
Overcurrent detected or controller fault. Often triggered by a jammed wheel or internal controller issue.
What to try
- Power cycle the scooter
- Check wheels spin freely
- If it returns, stop riding and arrange service
Description
The instrument/display is not receiving a signal from the controller.
What to try
- Check comms wiring
- Reseat connectors
- Inspect for moisture/corrosion
Description
The controller is not receiving a signal from the instrument/display.
What to try
- Check comms wiring
- Reseat display connector
- Inspect for damaged pins
Still stuck? If the error persists after trying these steps, stop riding and contact our support team so we can help or arrange a repair.