Welcome to the Astro Family

Your Astro has arrived. Before you hit the roads, take a few minutes to go through this page — it covers everything you need to know to get set up, ride safely, and keep it running well. Bookmark it. You'll want to come back to it.

What's in the Box

  • Astro Electric Scooter
  • Charger
  • Setup Tools
  • Screws
  • Instruction Manual

Check everything is present before disposing of packaging.

Know Your Astro

The Display

The display sits at the top of the stem and shows four things at a glance:

  • Speed — current speed in km/h
  • Riding Mode — indicated by an icon
  • Battery Level — shown as a percentage
  • Bluetooth Connection— shown with the standard bluetooth icon

Controls

Left Handlebar

Bell
Rotate to ring the bell.

Indicators

Push to the left or right to turn on.

Right Handlebar
Thumb throttle

Controls acceleration

Riding Modes

Eco mode — Green 'ECO'. Low speed, footpath-friendly.

Drive mode — White D. Standard commuting, good starting point for new riders.

Sport mode — White S. Full performance and maximum speed. Get comfortable in Drive first before using this mode.

The Display

The display sits at the top of the stem and shows four things at a glance:

  • Speed — current speed in km/h
  • Riding Mode — indicated by an icon
  • Battery Level — shown as a percentage
  • Bluetooth Connection— shown with the standard bluetooth icon

Controls

Left Handlebar

Bell
Rotate to ring the bell.

Indicators

Push to the left or right to turn on.

Right Handlebar
Thumb throttle

Controls acceleration

Riding Modes

Eco mode — Green 'ECO'. Low speed, footpath-friendly.

Drive mode — White D. Standard commuting, good starting point for new riders.

Sport mode — White S. Full performance and maximum speed. Get comfortable in Drive first before using this mode.

Close-up of a scooter's suspension system with red spring and black frame.

E-Scooter Troubleshooting

Identify issues fast. Find step-by-step solutions to get your scooter back on the road.

Start Fixing
Black electric scooter on a rock with trees in the background

E-Scooter Maintenance

Keep your ride running smoothly. Simple care tips and schedules for long-lasting performance.

View Guide
Close-up of a scooter wheel with red suspension fork on a blurred natural background

Customise Your Ride

Make it yours. Explore upgrades and accessories to personalise your scooter experience.

Explore Options

First Ride Checklist

1. Charge fully
Plug in and wait for charger light to turn green.

2. Check tire pressure
Tire should be between 45-50 PSI.

3. Start in Drive mode
Get a feel for the scooter before switching to sport.
*Remember kick start is enabled

4. Check your brakes
Squeeze the brake lever before you ride. If either feels loose or pulls too far, adjust the cable tension before heading out.

FAQ

Find answers to your most common questions!

7-day support - real people, fast repliesAverage reply time: under 1 hour