Aurora Spare Battery

The Simple Commute Aurora Spare Battery provides reliable power for extended rides, ensuring you’re ready for longer commutes and adventures on your e-scooter.

Products purchased from The Simple Commute may only be returned by the original purchaser within 15 days from the date the product was delivered. To qualify for a return, the following criteria must be met:

1. Unopened Items: Items must be returned in their original condition as shipped.
2. Incorrect or Mismatched Items: Items that were incorrectly shipped or do not match what was shown on the website www.thesimplecommute.com.au
3. Non-defective Opened Items: Items that are returned opened but within the return policy period.

If you decide to cancel your order while it is in transit, we will make every effort to process your request. However, we cannot guarantee the cancellation.

All product returns require a Return Merchandise Authorization (RMA) code. To obtain an RMA, please provide the following information:

• The reason for requesting the return.
• Your The Simple Commute Order Number (receipt or proof of purchase).
• The serial number of the unit being returned.

Free Shipping on All Orders
At The Simple Commute, we believe in keeping things simple. That’s why we now offer free shipping on all orders, no matter the total.

No hidden costs or fees—just straightforward service to get you moving.

Free Click & Collect + E-Scooter Setup (Victoria Only)
Victorian customers can enjoy our free Click & Collect service, which includes complimentary e-scooter setup. Pick up your order and hit the road right away with your fully assembled e-scooter!

Fast Dispatch
We aim for speedy dispatch on all orders. Orders placed by 12 PM AEST are typically dispatched the same day, with 98% of orders leaving our Boronia, Victoria warehouse either same-day or next day. Orders placed on weekends or public holidays will ship on the next business day.

Quick Delivery
We deliver across Australia, with typical delivery times of 1 to 5 business days. However, please note that delivery times may vary based on your location.

Important Lithium Battery Shipping Info
Due to lithium battery regulations, air freight is not available, which may slightly extend delivery times. We appreciate your patience as we ensure the safe delivery of your e-scooter.

For any questions or assistance, feel free to contact our support team. We're here to help!