Commuter Vault Bundle

For information on our return policy, including eligibility and instructions, please visit our Returns & Refunds Policy.

Free Shipping on All Orders over $500
At The Simple Commute, we keep things simple with free shipping on all orders over $500 — no hidden fees or surprises.

Free Click & Collect + E-Scooter Setup (Victoria Only)
Victorian customers can enjoy our free Click & Collect service, which includes complimentary e-scooter setup. Pick up your order and hit the road right away with your fully assembled e-scooter!

Fast Dispatch
We aim for speedy dispatch on all orders. Orders placed by 12 PM AEST are typically dispatched the same day, with 98% of orders leaving our Boronia, Victoria warehouse either same-day or next day. Orders placed on weekends or public holidays will ship on the next business day.

Quick Delivery
We deliver across Australia, with typical delivery times of 1 to 5 business days. However, please note that delivery times may vary based on your location.

Important Lithium Battery Shipping Info
Due to lithium battery regulations, air freight is not available, which may slightly extend delivery times. We appreciate your patience as we ensure the safe delivery of your e-scooter.

For any questions or assistance, feel free to contact our support team. We're here to help!